Return Policy

Return and Refund policy

Here at Trustjam we offer a straight forward refund policy. If you are not happy with your product within 30 days of receipt and we will provide you with a refund. Please find details of our refund policy below:-

* Goods must be returned unused
* Goods must be returned in their originally packaging
* Goods must be returned within 30 days of receipt
* Buyer pays return postage.

Make sure that you use a postal service that insures you for the of the products that you are returning. Please also obtain proof of postage.

To request a refund on the product that you ordered please email us at admin@trustjam.com with your order number or call us on 0044-208-144-6437.

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ABOUT US

Trustjam is an established online Luxury products company specialising in high quality luxury products. We pride ourselves on sourcing the most luxurious, beautiful, unique, affordable and excellent quality items that you wont find in your everyday stores. We strive to bring you a wide variety of ethically sourced items from all corners of the world.

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CONTACT US

Please contact us by calling or emailing info@trustjam.com

Tel: 0044-208-144-6437

You can also contact us through the contact us page.

www.trustjam.com is owned and operated by Island Global Limited. Company number 11141302, registered address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

Key Facts

* 100% guarantee – 30 Day Returns
* Items Dispatched within 24 hours
* Fast Delivery
* You can pay securely online with a Credit Card, Debit Card or Paypal. You can checkout securely using Stripe or Paypal, who are our payment processes.